Returns & Exchanges
At Celtic India, we strive to ensure you love your fashion choices, but if you are not entirely satisfied, we offer a seamless 15-day return and exchange policy from the date of delivery. Items must be unworn, unwashed, and retain all original tags to be eligible for a full refund or replacement.
Return Process
- 1.Initiate Request
Visit our Returns Portal and enter your order ID and registered email address to select the items you wish to return or exchange.
- 2.Quality Inspection
Pack the items securely in their original packaging; our courier partner will conduct a brief quality check at your doorstep during pickup.
- 3.Reverse Pickup
Once the request is approved, a pickup will be scheduled within 24-48 hours at no additional cost to you.
- 4.Refund Processing
After the item reaches our warehouse and passes final inspection, your refund will be credited to your original payment method within 5-7 business days.